While our offices will be closed December 24-25 for the holidays, you can reach us at any time to report an outage or emergency

Deferred Load Rate

Store now, use later—save up to 30% on your heating and cooling costs.

Add the comfort of thermal storage and qualify for a discounted off-peak rate

Lower your heating and cooling costs by up to 30%, when compared to standard rates, when you install storage technologies on our Deferred Load Rate.

Our Deferred Load Rate is designed for thermal-storage heating or cooling technologies that charge during off-peak hours, storing heating or cooling energy for later use.

We use radio technology for energy control during peak conditions, maintenance, or system emergencies—helping us both manage the electrical load and provide lower energy prices.

Note: Water heaters, air-source heat pumps (including cold-climate heat pumps), and Level 2 electric vehicle chargers can be added to our Deferred Load Rate if a storage heating system is also installed.

Eligibility and details

To be eligible for our Deferred Load Rate, you must have an approved, permanently connected thermal-storage system, such as underfloor storage heating or a central storage furnace. Rebates are available on new system installations! 

Systems may be controlled up to 14 hours a day, as measured from midnight to midnight. An optional rate allows for qualified summer-season loads, such as heat pumps, to be cycled 15 minutes on/15 minutes off only during control periods to ensure your space stays cool.

Enroll in our Deferred Load Rate

If you're ready to start saving on heating and cooling costs, sign up for our Deferred Load Rate today. Contact our Customer Service Center or call 800-257-4044 during business hours to learn more.

Contact Customer Service

Current rates for your state

View the full rate language for your state in our pricing section.

Related programs

Residential Business

Electric heating rebates

Rebates are available for several electric-heating technologies.

Fixed Time of Delivery Rate

Set your energy delivery to off-peak hours to store heating and cooling power for the day—all at one of our lowest prices.

Heat pump rebates

Install the most efficient and environmentally friendly heating and cooling system on the market and start saving big!